Thank You For Your Order Today  

• Thank you for shopping with us today.   With respect to our customers privacy, we use Paypal for secure  & encrypted financial processing of your order(s).  International Orders should use Paypal Services for their location if available. 

•  Upon receipt of your Paypal order, you will receive a email confirmation of your order followed by a shipping confirmation. You should receive your order within 7-14 days via UPS Ground Service. 

• All payments must be cleared  for your order to ship. We do not save orders.

• International & Overseas Orders are shipped based on  
  customer's shipping method        

                   requested.

• Special Pricing & Clearance orders are shipped upon Paypal Payment. 

•  If you are requesting Order Delivery of your order and did not indicate it on your Paypal Payment, 
  email us, immediately so we can process your order properly.

• If your order requires additional freight to be paid. You will notified of the additional freight charge due for payment. All orders must be paid in full, before the order can be shipped.

• If you ordered  from our E - Stores, amazon/seller  will process and ship your order directly to you. If you have any problems, with your order from our E - Stores,  you can contact Amazon, the Seller or Contact us for resolution.

• Delivery time for all of our customer orders are 7-14 days, shipped via UPS Ground to your destination. Specialty Merchandise Catalogs are mailed using USPS and may take longer.

•  
  Rush Shipping is available and must be requested, when your order is processed. You will be charged the amount in excess of your original delivery charge and incur additional expedited processing fees. We do not advise rush shipping due to the high cost of expedited shipping & costs, but we will process our customer's order at their request. 

• If you have any questions about your order,  feel free to Contact Us.
• Need to make a Return? Please follow our instructions of our Return Policy.   

Orders which require Discount Pricing or are on Clearance, should be emailed to us.

Special Pricing Discounts does not apply to Specialty Store Purchases or Clearance Items.

All Orders are  100% Guaranteed !

Customer Satisfaction is our #1 Priority ! 

Vivian's World of Services